Our Work

The following projects are examples of the work we have recently completed.

The Wellbeing Network (Wellnet) is a proof of concept that explores how society could unlock the power of ‘community’ to combat the growing crisis in mental wellbeing. 

Visit the project website to read about the background, learn more about the concept, and play with a live demo.

Service Summary: Bid Writing  |  Research  |  Stakeholder Mapping & Insight  |  Customer Journey Mapping  |  Concept Development  |  Software Development   |  Pilot Planning & Management

We’ve had the pleasure of working closely with Supporting Artist Mental Wellbeing (Samwell) CIC from initial concept development and bid writing, through to creating content for their launch.   

Service Summary:  Research  |  Customer Surveys  |  Writing the Business Plan  |  Content Strategy  |  Content Production   |  Platform Design, Build & Management

A complex IoT project to build a new software platform that would support Waste Water Companies, Municipalities and Industry Sectors from across Europe manage odor and reduce the levels of dangerous H2S Gases. 

Connected Thought worked on the project for 18 months providing key services throughout the discovery and design phases.

Service Summary:  Business Strategy  |  Stakeholder Workshops |  Customer Experience Discovery & Journey Mapping |  Product Vision |  Prototyping |  Pilot Design & Management  

Connected Thought led the concept development, design and build tasks on this innovative project that is currently being piloted in North Staffordshire. Counter Community is a membership network and digital platform that enables organisations and individuals to work together for social change and to boost the local economy.

Service Summary:  Stakeholder Mapping & Insight  |  Customer Journey Mapping  |  Concept Development  |  Software Development   | Project Management  |   Business Strategy & Planning

Plusme Ltd had aspirations to turn their Kindly software product into a global community of creators, influencers, charities & brands united around uplifting projects for good causes. 

Connected Thought were involved from the very inception through to the sale of the company in 2021. 

Service Summary:  Business Planning & Strategy  | Stakeholder Mapping & Insight  |  Concept Development  |  Product Management  |  Brand Identity |  Content Creation  |  Marketing

Our Services Include

We have 25+ years experience helping start ups to multinationals design the right processes and experiences that deliver strategic objectives.  Our Process and Experience Design Methodology is flexible and adaptable, meaning we can work on a range of projects, from business strategy roadmap and planning, to the design and management of a new software product.

Strategy & Planning

  • Stakeholder Mapping & Insight
  • Market & Competitor Research
  • Evaluation & Analysis
  • Business Modelling
  • Strategic Plans and Roadmap

Experience Design

  • Instructional Design
  • Customer Experience Research
  • Journey Mapping
  • Service Blueprints & Process Modelling
  • Prototyping & Evaluation

Software Design

  • Discovery Activity
  • User Requirements/Stories
  • Process/User flows
  • Wireframes & Prototyping
  • Visual Design

If you would like to talk further, please email andy@connectedthought.co.uk to arrange a convenient time.